Privacy Policy

At Flamingo Bay Retreat, we have implemented this Privacy Policy to demonstrate our commitment to safeguarding user privacy. This Privacy Policy outlines how we collect, store, protect, and use user data in compliance with international data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Collection and Use of User Data

We may collect certain personally identifiable information (PII) from our users through various methods, such as when they visit our website, make a reservation, or contact our customer support. The types of PII we collect may include but are not limited to:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Payment information (solely for processing online reservations)

This information is solely used to provide our customers, potential customers, and users with the best possible services and experiences at Flamingo Bay Retreat. We do not sell, share, rent, or distribute our users’ PII to third parties unless otherwise outlined in this Privacy Policy or where required by law.

Data Storage and Security

We take utmost care in securely storing and protecting user data. All PII collected is stored in encrypted databases hosted by reputable third-party providers, ensuring the highest level of security and compliance. We have implemented necessary administrative, technical, and physical measures to prevent unauthorized access or use of user data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute protection of user data.

Google Analytics

Flamingo Bay Retreat utilizes Google Analytics, a web analysis service provided by Google. Google Analytics collects non-personal information, such as website traffic, which helps us improve our website’s usability and user experience. Please note that we do not share any personally identifiable information with Google Analytics.

Users’ Rights to Their Data

We respect and acknowledge the rights of our users regarding their personal data. Users are entitled to:

Access

  • Users may request access to their personal data that we have collected. We will provide the requested information within a reasonable timeframe.

Correction

  • If any inaccurate or incomplete personal data is identified, users may request to have it corrected or updated promptly.

Deletion

  • Users have the right to request the deletion of their personal data from our records. Once the data is deleted, it cannot be recovered.

Objection to Processing

  • Users have the right to object or restrict the processing of their personal data by Flamingo Bay Retreat. However, such objection may limit our ability to provide certain services to the user.

Third-Party Data Sharing

Flamingo Bay Retreat will not disclose or share user data with any third parties, except in the following circumstances:

  • Compliance with Legal Obligations: We may disclose user information to comply with legal obligations, governmental requests, enforce our policies, or protect our rights, privacy, safety, or property.
  • Business Transfers: In the event of a merger, acquisition, or disposition of the company, user data may be transferred to the involved parties, provided such parties agree to apply appropriate data protection procedures.

Contact Us

If you have any questions or concerns about this Privacy Policy or the use of your personal data, please Contact Us at [email protected] or by mail at:

Flamingo Bay Retreat Attn: Privacy Officer 123 Privacy Lane City, Postal Code Country

Changes to Privacy Policy

Flamingo Bay Retreat reserves the right to amend or update this Privacy Policy periodically. We encourage users to review this policy regularly for any changes. Revised policies will be made effective immediately upon posting on our website.

Last updated: 12-Sep-2023

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